Behavior Managment

For Transportation Professionals

This course covers key topics such as de-escalation techniques, behavior management, and personal safety skills to help ensure a safer and more supportive environment for students.

By understanding real-world scenarios and learning effective strategies, staff will be better prepared to handle challenging situations and foster positive relationships on the road.
Course includes:

  • The importance of relationship building

  • How to use reinforcement more effectively

  • Strategies for setting clear expectations

  • Communicating more effectively

Course time: approximately 60 - 90 minutes

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