Crisis Intervention Training

Helping to keep k-12 school students
and staff safe during difficult times

Intervention Courses


Intervention Full Training

This in-depth 16 hour blended training covers a variety of topics, emphasizing both de-escalation strategies as well as specific steps to try and prevent behavioral crisis from occurring in the first place. A situation that no one wants to see happen is either a student or staff member getting injured during an intervention. For that reason heavy emphasis will be placed on how staff can intervene in not only the safest but most reasonable way possible.


Intervention Refresher

This yearly intervention refresher training is meant to provide staff with a review of the information and skills learned in the previously attended FULL Intervention training. The refresher training will include but not be limited to a review of all physical intervention skills, verbal de-escalation methods, intervention best practices, and the impact of restraint. Participants will also be tested on knowledge of the state regulations on physical restraint.

Intensive Needs

Intensive Needs Training

The INTENSIVE NEEDS training is designed to help public school staff who are dealing with more difficult students and scenarios. This one day course will focus on personal safety skills (i.e. physical redirection, releases from grabs and holds etc), two-person escorts, and supportive floor holds. Heavy emphasis will be on staff and student safety as well as communication and teamwork.

Participant Comments

"This was the most organized, well prepared, and thorough training I have ever attended. Thank you very much!"

Excellent program and excellent speaker. I got a lot of information from it.

"We should have more teacher professional days like this one! The best, to date!."

"The training covered what I needed."

"The training went well and I feel that the instructor kept students on task and focused so it will be done correctly."

"It was really good. Exceeded my expectations."

I just wanted to thank you again for providing this training. I found it not only informative but also empowering. It gave me confidence that I can handle myself and my emotions in any given situation.

Some of Our Customers

Chicopee Public Schools
Longmeadow Public Schools
The Valley West School
Oxford Public Schools
Embracing The Creative Child
East Longmeadow Public Schools
Hampshire Regional School District
Central Mass Collaborative
Springfield Prep Charter
Hatfield Public Schools
Quabbin Regional Schools
Belchertown Public Schools
South Hadley Public Schools
Ludlow Public Schools

2021 - 2022 Training Schedule

Crisis Intervention
Refresher Training

The Intervention Refresher training will be in two parts.
Part one will be an online portion
which must be completed
before attending part 2
(this 3.0 hr in-person session).

Dates Location Available
September 23 Hampton Inn Chicopee -
September 30 Hampton Inn Chicopee -
October 14 Hampton Inn Chicopee -
October 21 Hampton Inn Chicopee -
October 28 Hampton Inn Chicopee -
Novemer 4 Hampton Inn Chicopee -
November 18 Hampton Inn Chicopee -
December 9 Hampton Inn Chicopee -
February 10 Hampton Inn Chicopee 10
April 4 Hampton Inn Chicopee 30

Crisis Intervention
Full Training

The FULL Intervention Training will now be in two parts.
Part one will be an online portion
which must be completed
before attending part 2
(this 1.5 day in-person session).

Dates Location Available
September 27, 28 Hampton Inn Chicopee -
October 25, 26 Hampton Inn Chicopee -
November 15, 16 Hampton Inn Chicopee -
December 7, 8 ETCC East Longmeadow -
January 27, 28 Hampton Inn Chicopee 0


Sometimes students can behave in ways that are unsafe not only for themselves, but for other members of the school community. In order to keep students safe in these situations staff may be required to use some form physical intervention.

The philosophy of the Crisis Intervention Solutions courses is two-fold. First is that physical intervention should be considered an emergency procedure of last resort after other non-physical interventions have either been tried and failed or deemed inappropriate. And second, if staff are ever required to physically intervene it should be done in the safest, most reasonable and respectful manner possible and with the least amount of force necessary to provide for the safety of a student.

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