De-escalation & Intervention
Training for education professionals


Training Courses


Crisis Intervention

Course Includes:
All Level 1 information
Physical Intervention skills
Personal Safety Skills
Team intervention suggestions
Scenario discussion/review
Practicing of holds

Online coursework
9.0 hrs in-person

Intensive Needs


Course Includes:
Three and four person holds.
Staff and student safety
Dynamic communication
Teamwork Intervention
Practicing of holds
Scenario discussion

Be current with Basic Level
6.0 hrs in-person


Personal Safety Skills

Course Includes:
Avoidance strategies
Situational awareness
Releases from holds/grabs
Deflecting kicks or strikes
Safety positioning
Team safety

Online coursework
6.0 hrs in-person

Participant Comments

"This was the most organized, well prepared, and thorough training I have ever attended. Thank you very much!"

Excellent program and excellent speaker. I got a lot of information from it.

"We should have more teacher professional days like this one! The best, to date!."

"The training covered what I needed."

"The training went well and I feel that the instructor kept students on task and focused so it will be done correctly."

"It was really good. Exceeded my expectations."

I just wanted to thank you again for providing this training. I found it not only informative but also empowering. It gave me confidence that I can handle myself and my emotions in any given situation.

Some of Our Customers

Chicopee Public Schools

Longmeadow Public Schools

The Valley West School

East Longmeadow Public Schools

Embracing The Creative Child

Hampshire Regional Schools

Pathfinder Tech

Positive Behavior Supports Corp

Central Mass Collaborative

Belchertown Public Schools

Springfield Prep Charter

Ludlow Public Schools

Hampden Wilbraham Schools

Southwick Public Schools

2023 - 2024 Training Schedule

Refresher Training

August 29, 2023Hampton Inn-
Sept 5, 2023Hampton Inn-
Sept 28, 2023Hampton InnFULL
Oct 5, 2023Hampton InnFULL
Oct 26, 2023Hampton Inn3
Oct 27, 2023Hampton Inn4
Nov 16, 2023Hampton Inn24
Dec 14, 2023450 Memorial Drive Chicopee30

FULL Training

Oct 3, 4, 2023Hampton InnFULL
Oct 18, 19, 2023Hampton Inn14
Dec 11, 12, 2023450 Memorial Drive Chicopee30

INTENSIVE Needs Training

Oct 2023 (TBD)Hampton InnAvailable

The Hampton Inn Chicopee is located at 600 Memorial Drive (next to Starbucks)

Frequently Asked

For Refresher Trainings, spots are reserved by a designee of the school district through simply emailing Crisis Intervention Solutions with:

  1. the number of spots needed and for which training
  2. the names of participants

For staff who need the FULL Training please provide both names and email addresses. 

New school districts - please fill out the contact form below to get started. 

The FULL Training is approximately 3.0 hrs of online course work and 9.0 hrs (1.5 days in-person). 

The Refresher Training is approximately 90 minutes of online course work and then 3.0 hours (1/2 day) of in-person training. 

The Intensive Needs Training is 6.0 hrs (one day).

Only staff who have passed the LEVEL 2 training and have a valid certificate may attend the Intensive Needs Training

Unless otherwise instructed, ALL in-person sessions start at 8:30AM

The Refresher Training will end at 11:30AM

Day one for the FULL Training will end at 3:00PM and day two at 11:30AM

The INTENSIVE NEEDS Training will end at 3:00PM

The ONLY course that does not require hands-on participation is LEVEL 1 training.

LEVEL 1 does however require 3.0 hrs of observation at an
in-person Refresher Training.

No. Arrangements will be made for you to attend a different session when your health care provider deems it appropriate for you to participate.

You will not be allowed to attend the in-person training if you have not finished the online portion of your training. 

No. Certifications from other training organizations are not accepted. 

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