Positive relationships have a profound impact on student behavior and response to guidance, yet their importance is often underestimated.

For educators and transportation professionals, strong connections with students can lead to fewer disruptions, improved cooperation, better learning outcomes, and more effective de-escalation.

Fortunately, relationship-building is a skill that can be developed.
This course provides actionable strategies for creating meaningful connections, highlights common pitfalls to avoid, and emphasizes the importance of trust and respect.

By the end, participants will have a clear understanding of how to build rapport, foster trust, and create environments where students feel valued and safe—naturally reducing conflicts and improving classroom or transportation dynamics.

Course time: approximately 60 - 90 minutes