Crisis Intervention PRO
This Massachusetts restraint certification course is designed to provide staff with reasonable and responsible physical intervention skills for those critical moments when a member of the school community's safety is at risk.
This comprehensive course specifically teaches and advocates the use of preventive strategies like verbal de-escalation whenever possible and before any type of physical intervention takes place. Course topics include but are not limited to:
Verbal De-escalation Skills
Crisis Prevention Measures
Escorts & Protective Holds
Reasonable Response
Follow-up Procedures
Requirements: 3.0 hr online course + 1.5 day (9.0 hours) of in-person training

FAQ's
ALL Crisis Intervention (restraint) Training sessions spots are reserved by a designee of the school district.
Please contact your administrator to be added to a training.
The FULL Training is approximately 3.0 hrs of online course work plus 9.0 hrs (1.5 days) of in-person training.
The Crisis Intervention Refresher Training is approximately 2.0 hours of online course work and then 3.0 hours (1/2 day) of in-person training.
Yes! Administrators are more than welcome to come and observe any part of an in-person session.
Receiving a certificate however requires completion of the online portion and full participation in the in-person session.
Unless otherwise instructed, ALL in-person sessions start at 8:30AM.
The Refresher Training will end at 11:30AM
Unless otherwise instructed, ALL in-person sessions start at 8:30AM.
Day one for the FULL Training will end at 3:00PM and day two at 11:30AM
No. Arrangements will be made for you to attend a different session when you and or your health care provider deems it appropriate for you to participate.
You will not be allowed to attend the in-person training if you have not finished the online portion of your training.
No. Training from other providers are not accepted as proof of competency.