Privacy Policy
This Privacy Policy explains how information is collected, used, and protected when you visit or interact with this website.
Who We Are
Our website address is:
https://crisisinterventionsolutions.com
This website is owned and operated by Crisis Intervention Solutions, LLC, a limited liability company organized in the Commonwealth of Massachusetts, United States.
What Personal Data We Collect and Why We Collect It
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available at
https://automattic.com/privacy/.
After approval of your comment, your profile picture may be visible to the public in the context of your comment.
Email addresses submitted through comment forms are not used for marketing, newsletters, or promotional purposes, and are never sold to third parties.
Media
Users are generally not permitted to upload images or other media to this website. If media uploads are enabled in the future, you should avoid uploading images with embedded location data (EXIF GPS), as visitors may be able to extract this information.
Contact Forms
When you submit a contact form, we collect only the information you voluntarily provide, such as your name, email address, and message content.
This information is sent to us via email and is retained only as long as necessary to respond to your inquiry.
Information submitted through contact forms is used solely for communication related to your inquiry and is never sold or shared with third parties.
Cookies
If you leave a comment, you may opt in to saving your name, email address, and website in cookies. These cookies are for convenience and last for one year.
If you have an account and log in to this site, a temporary cookie is set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Login cookies last for two days, and screen option cookies last for one year. Selecting “Remember Me” will extend login persistence to two weeks.
If you log out of your account, login cookies are removed. If you edit or publish content, an additional cookie may be saved that contains no personal data and expires after one day.
Embedded Content From Other Websites
Articles on this site may include embedded content such as videos, images, or articles. Embedded content behaves in the same way as if you visited the originating website.
These external websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with the embedded content.
Analytics
We use Independent Analytics, a privacy-focused WordPress analytics plugin, to collect limited, anonymized information about how visitors use this website.
This data may include page views, referrers, device type, browser type, and general geographic region. No personally identifiable information is collected, and no data is shared with third parties.
Analytics data is used solely to understand website usage and improve content and performance.
Who We Share Your Data With
We do not sell or rent your personal data.
We may use trusted third-party service providers to support website functionality, email communication, course delivery, or membership access. These providers receive only the information necessary to perform their services.
LearnDash Learning Management System (LMS)
If you enroll in courses on this website, we collect and store information related to your course participation and progress. This may include completion status, quiz scores, assignments, and comments you choose to submit within courses.
How Long We Retain Your Data
Comments and their metadata are retained indefinitely to help recognize and approve follow-up comments automatically.
For registered users (if any), personal information provided in user profiles is retained for as long as the account remains active. Users may view, edit, or delete their personal information at any time, except for usernames.
Your Rights Over Your Data
If you have an account on this site or have left comments, you may request an exported file of the personal data we hold about you. You may also request that we erase your personal data, except where we are required to retain it for administrative, legal, or security purposes.
Children’s Information
This website is not intended for children under the age of 18, and we do not knowingly collect personal information from children.
Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, or misuse.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.